feedback

Manage User Feedback

Commands

sentry feedback list <org/project>

List and search User Feedback

Arguments:

Argument	Description
<org/project>	<org>/, <org>/<project>, or <project> (search)

Options:

Option	Description
--status <status>	Mailbox: unresolved, resolved, spam, or all (default: "unresolved")
-n, --limit <limit>	Number of feedback items (1-1000) (default: "25")
-q, --query <query>	Search query (Sentry issue search syntax)
-t, --period <period>	Time range: "7d", "2024-01-01..2024-02-01", ">=2024-01-01" (default: "14d")
-f, --fresh	Bypass cache, re-detect projects, and fetch fresh data
-c, --cursor <cursor>	Navigate pages: "next", "prev", "first" (or raw cursor string)

sentry feedback view <feedback>

View a User Feedback item

Arguments:

Argument	Description
<feedback>	Feedback: @latest, numeric ID, short ID, <org>/SHORT-ID, or <org>/<project>/<suffix>

Options:

Option	Description
-w, --web	Open in browser
-f, --fresh	Bypass cache, re-detect projects, and fetch fresh data

sentry feedback resolve <feedback>

Mark User Feedback as resolved

Arguments:

Argument	Description
<feedback>	Feedback: @latest, numeric ID, short ID, <org>/SHORT-ID, or <org>/<project>/<suffix>

sentry feedback unresolve <feedback>

Return User Feedback to the inbox

Arguments:

Argument	Description
<feedback>	Feedback: @latest, numeric ID, short ID, <org>/SHORT-ID, or <org>/<project>/<suffix>

sentry feedback spam <feedback>

Mark User Feedback as spam

Arguments:

Argument	Description
<feedback>	Feedback: @latest, numeric ID, short ID, <org>/SHORT-ID, or <org>/<project>/<suffix>

All commands support --json for machine-readable output and --fields to select specific JSON fields.

## Examples

List User Feedback

Modern User Feedback is stored as Feedback issues. The command always limits issue searches to issue.category:feedback; it does not use the legacy User Reports API.

# Auto-detect the organization from the current project
sentry feedback list

# List Feedback for one project
sentry feedback list my-org/frontend

# List Feedback across every project in an organization
sentry feedback list my-org/

# Search for a project across accessible organizations
sentry feedback list frontend

The unresolved inbox from the last 14 days is shown by default. Select another mailbox or expand the time range with flags:

sentry feedback list my-org/frontend --status resolved
sentry feedback list my-org/frontend --status spam
sentry feedback list my-org/frontend --status all --period 90d
sentry feedback list my-org/frontend --query "message:*checkout*"

Use --json for the standard paginated envelope. Navigate pages in either direction with --cursor next and --cursor prev.

View User Feedback

# Most recent unresolved Feedback, with detected or explicit organization
sentry feedback view @latest
sentry feedback view my-org/@latest

# Short ID or numeric ID
sentry feedback view FRONTEND-2SDJ
sentry feedback view 5146636313

# Explicit organization
sentry feedback view my-org/FRONTEND-2SDJ

# `view` is the default command; `show` is an alias
sentry feedback my-org/FRONTEND-2SDJ
sentry feedback show my-org/FRONTEND-2SDJ

# Open the Feedback item in Sentry
sentry feedback view my-org/FRONTEND-2SDJ --web

@latest selects the most recently active unresolved Feedback.

The detail view includes the complete message and, when available, its latest event, linked error, Session Replays, and attachment metadata. If the supplied ID belongs to another issue category, use sentry issue view instead.

Resolve User Feedback

# Resolve a Feedback item immediately
sentry feedback resolve my-org/FRONTEND-2SDJ

# Resolve the most recently active unresolved Feedback
sentry feedback resolve my-org/@latest

# Return the updated Feedback, or select specific fields
sentry feedback resolve my-org/FRONTEND-2SDJ --json --fields id,shortId,status

resolve accepts the same IDs and URLs as view and reads the current state before selecting a Feedback item. It rejects other issue categories before making changes. JSON output contains the updated Feedback issue from Sentry.

Reopen User Feedback

# Find resolved Feedback
sentry feedback list --status resolved

# Reopen a Feedback item using its short ID or numeric ID
sentry feedback unresolve FRONTEND-2SDJ
sentry feedback unresolve 5146636313

# `reopen` is an alias for `unresolve`
sentry feedback reopen FRONTEND-2SDJ

# Specify an organization explicitly when needed
sentry feedback unresolve my-org/FRONTEND-2SDJ

# Return selected fields from the updated Feedback
sentry feedback unresolve FRONTEND-2SDJ --json --fields id,shortId,status

unresolve marks Feedback as unresolved, reopening resolved Feedback or returning spam to the inbox. It uses the same identifier resolution and category check as resolve. Other issue categories are rejected before making changes. JSON output contains the updated Feedback issue from Sentry.

Mark User Feedback as spam

# Move a Feedback item to the spam mailbox
sentry feedback spam FRONTEND-2SDJ
sentry feedback spam 5146636313

# Specify an organization explicitly when needed
sentry feedback spam my-org/FRONTEND-2SDJ

# Return selected fields from the updated Feedback
sentry feedback spam FRONTEND-2SDJ --json --fields id,shortId,status

To return spam to the unresolved inbox:

# Find spam and return a Feedback item to the unresolved inbox
sentry feedback list --status spam
sentry feedback unresolve FRONTEND-2SDJ

spam checks that the target is Feedback before updating it. Sentry stores spam with status ignored, which is also the value returned in JSON output. Use unresolve to return it to the inbox; this sets the status to unresolved regardless of its status before being marked as spam.